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Frequently Asked Questions (FAQs)

Getting Started

The answer to this questions highly depends on your skill level but we will do our best to guide you. If you are unsure if eCommerce is something that you would like then we recommend starting with:

This class was created to give you a broad overview of what it takes to create an online business without the financial or legal risk of diving right in. Unfortuantely, we've seen countless people lose substantial amounts of money by following bad advise on social media or from self-proclaimed experts. This class will help you mitigate that risk.

If you've already made up your mind and want to take the plunge then chose your preferred selling platform and get started:

These classes offer a complete overview of everything you need to get started. We focus our efforts on Amazon and Shopify because they are the preferred selling platforms in the industry, for a reason.

Beyond the basics, we offer a variety of classes for intermediate and advanced Sellers. We organize these classes by category so take a look and choose what works best with your goals:

We offer most classes in both In-Person and Online formats. However, due to time and staff constraints, not all classes are offered in both formats all the time. If you are having trouble finding a class in your preferred format then don't hesitate to Contact Us.
Our In-Person classes are a popular choice for those fortunate enough to be in the area. Similar to any other in-person event, attendees gather at our headquarters and enjoy a half or full day learning experience with a live instructor and other like-minded individuals. During this time you'll be invited to participate in the discussion and openly ask questions about learning concepts. In most cases, food, drinks, and meals are provided. Learning to sell online is a journey that is best shared with the support of others and most of our participants welcome the chance to join the community and form relationships.
Customer Support
If you are having trouble with the website, an order, or have a general question, please contact us immediately. We can be reached on our Contact Us page, through email at support@sellerwork.shop, or at our toll-free number (844) 360-SELL.

Besides our classes, we offer a wide variety of other services to help you along your selling journey. Most are detailed on our Services page. However, if you need help or have questions beforehand, please contact us at support@sellerwork.shop.

Refunds/Cancellations

When purchasing Online classes generally all sales are final. If for some reason you made a mistake and signed up for the incorrect course, were having technical difficulties, or other extreme circumstances then please contact us at support@sellerwork.shop.

If you need to cancel an In-Person reservation we require 48 hours advanced notice. If for some reason you are unable to provide advanced notice or have an extreme circunstance then please contact us at support@sellerwork.shop.

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